"The tech came the same day. My oven needed a part and he had it on his van. He did a great job and the price was very reasonable. Very good company very nice people. Definitely will use them again"
"The very best service! Mena is the nicest young man and also very fast! We will recommend him to anyone. Thanks so much!"
"The Lady on the phone was very kind and decent. They came and fixed my sub
Zero. Technician was efficient and fast. They even gave me a Senior Discount
that I was not aware of. It was a pleasure, I sure will call them again if I
need and will let my group know about them."
"ASAP came same day and completed repairs in
courteous,professional manner. good job!"
"I recently had an appointment with Sears to come
service my dishwasher. The appointment was made 3 days in advance, and they
canceled on me just 1 hour before the window was to begin. I had already taken
the day off work, and they could not have cared less. I called ASAP and they
had someone out here in about an hour. They were able to fix my dishwasher, and
I was charged about half of what Sears told me it would cost just to have
someone come out. ASAP Appliance has just won another loyal customer. I could
not have been happier."
"I had scheduled a Service call from Sears Home Service June 01, 8-12 and I called Sears (no show) only to have them tell me they need to reschedule to June 15?.. Called ASAP Appliance Service and the person on the phone displayed the first contact in customer service and asked what they could do for me. I received the schedule I needed 12-5pm and she promised they would call prior to arriving. A customer centric employee from ASAP called around 10:10 am and advised me a service man was available and if I would mind him showing up in 30 min. I was grateful for the call and extremely pleased to have the ?washing machine? looked at. Tech: Azmy showed up in 30 minutes and went right to work on the washing machine. Azmy advised me the coupling motor for the pump was the issue and he advised me of options if the repair did not work and would only charge me the visit.The part Service Azmy replaced worked & he tested the functionality prior to leaving. He displayed Best In Class."
"Mike and Sam fixed my washer today. The overall experience was one of the best I have known. The washer was repaired and is running like new. The service was terrific. Mike and Sam were on time. They were delightful. They listened to my issues. They knew what they were doing and fixed the problem. They had a great sense of humor and they got the job done at a reasonable price. I could not be more pleased. Thanks!"